Returns, Refunds and Exchange
- All sales are final, make sure you buy the right item the first time.
- Absolutely no returns for cash or credit card refunds, even if the purchase was made the same day.
- ALL ITEMS CARRY MANUFACTURER WARRANTY. THERE ARE NO REFUNDS. EXCHANGES ONLY, LESS 30% RESTOCKING FEE WILL APPLY FOR ALL RETURNS LESS OCCURED SHIPPING CHARGES. ANY STORE CREDITS VALID ONLY FOR 7 DAYS.
- NO RETURNS OR EXCHANGES ON SPECIAL ORDERS & PRE-ORDERS.
- All returns must have return authorization.
- Any merchandise sold as-is, special order or pre‑order cannot be returned for any reason.
- All return items must be in original conditions including all boxes, packaging, instructions and warranty cards.
- Customer must cover shipping cost for all packages going back to us.
- There are NO REFUNDS or CREDIT on any shipping charges.
- prodj.com does not offer price protection or price guarantee of any kind nor do we participate in any 30 day return or refund policy.
- No returns or exchange on opened products, used and refurbished merchandise, computer software, computer related products, and accessories.